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Tucker's Air Conditioning, Heating & Plumbing logoCustomer Story · Frederick, Maryland

The work behind every job? It just gets done.

Tucker's keeps the office side of every job moving with Resolv—so its team can stay focused on customers, growth, and the next job.

Tucker's uses Resolv for

  • Rebates
  • Permits
  • Warranties
Family-owned since 1995Maryland & Washington, D.C.
Read AlongCaroline · Tucker's

Because it's cash right off the top line for the customer,

Full 5-Second Transcript
  1. Because it's cash right off the top line for the customer,
  2. it just helps us get that bottom-line number down.

The Operational Shift

More follow-through. More room to grow.

Resolv keeps the office work moving alongside Tucker's team, so customers stay supported and every job gets the follow-through it needs.

Every Completed Job

Keeps every job moving.

After the install, rebates, permits, and warranties stay organized and on track.

Resolv GSD · Get Sh*t Done

Turns maintenance issues into booked jobs.

GSD Agent and AI Playbooks surface the next opportunity, coach the conversation, and help get the call on the calendar.

The Result

Gives the team room to grow.

The team stays focused on customers, growth, and the next job while the follow-through keeps moving.

“It's just another thing that gets done, and you just don't have to worry about it.”

Ken Tucker

Owner, Tucker's

More Than a Rebate Story

More maintenance booked. More confidence on every call.

Tucker's uses Resolv to keep rebates, permits, and warranties moving after the job. Its team also uses the GSD Agent and AI Playbooks to find and book maintenance calls—and bring a clear game plan to the next customer conversation.

Finds and books maintenance calls.

Tucker's uses GSD Agent and AI Playbooks to turn maintenance issues into booked jobs. Book a quick call to see how Resolv GSD can do the same for your shop.

Gives the team a game plan.

GSD Agent and Playbooks turn day-to-day shop activity into practical coaching for the next customer conversation.

Files rebates, permits, and warranties.

Resolv follows the job through the office work that most tools leave behind.

One Operating System

Growth and follow-through—under one roof.

Bringing maintenance growth, team coaching, rebates, permits, and warranties under one roof gives Tucker's more context and fewer handoffs from opportunity to completed work.