Your customers call.Resolv follows through.
One AI number answers calls and texts, books work, and follows up on estimates. GSD builds the job, and Resolv files the rebates, permits, and warranties behind it.
*Illustrative, non-callable number.
No-cool call
(303) 555-0147* · 12:04 AM
Scope organized. Rebate review queued. Your team has the next move.
Answers
Organizes
Builds
Follows through
NEW · RESOLV CALLBACKS
Turn quiet estimates into booked work.
Resolv scans your open jobs and lines up the calls worth making. Swipe through the stack, have the AI call from your shop number, or call the customer yourself.
- Reopen quiet estimates
- Keep customers updated
- Confirm upcoming visits
When the customer is ready, the AI can book the next visit and keep the job moving in Resolv.
Heat pump estimate
Quote open 8 days · Nothing scheduled
ONE OPERATING LINE
One call or text. Then the office work keeps moving.
Booking is the handoff. Resolv keeps the work moving through proposals, rebates, permits, and warranties.
- 01CUSTOMER CONNECTED
Answer
Answers calls and texts.Day or night, in English, Spanish, and more.
- 02VISIT REQUESTED
Schedule
Vets and schedules jobs.
- 03JOB BUILT
Build
Captures the scope and builds the job.
- 04PROPOSAL DRAFTED
Sell
Drafts a review-ready proposal boosted with incentives.
- 05OFFICE WORK MOVING
Finish
Rebates. Permits. Warranties.Resolv files them all.
Potential incentive matches stay preliminary until project details, equipment, utility, and program rules are verified.
KEEP YOUR CRM
Keep your CRM.Add the follow-through.
With a configured ServiceTitan or Housecall Pro connection, Resolv can keep available job and schedule context in the flow while it handles the office work that follows.
RESOLV GSD · ILLUSTRATIVE JOB
Heat pump replacement
- System
- Central HVAC
- Fuel
- Gas → electric
- CRM context
- Connected
Good · Better · Best
Proposal drafted with equipment choices and potential rebate paths clearly qualified.
Good
Better
Best
Rebate
Preliminary matches
Permit
Scope prepared
Warranty
Registration queued
AI PLAYBOOKS
Dispatch answers.Playbooks keep moving.
Calls and texts are only one lane. Resolv keeps watch on the quiet work your team shouldn’t have to remember.
EXAMPLE MONDAY PLAN
Work waiting on nobody
One number. Calls, texts, jobs.
Give customers one simple number. AI Dispatch answers their calls and texts, then turns the conversation into work your shop can use.
(303) 555-0147*
Customers call or text. Resolv answers, organizes, and keeps the work moving.
*Illustrative, non-callable number.
“Resolv cut my rebate admin work by 80%.”
AI DISPATCH · FAQ
One number out front. Resolv behind it.
Your customers get one easy way in. Your shop gets one system that can carry the work from first conversation to final filing.
WHY RESOLV?
Front office + back office. Under one roof.
More good jobs in. Less paperwork left behind.
What is AI Dispatch?
AI Dispatch is a phone-based AI front office for the trades. Customers call or text your dedicated number, and AI Dispatch handles the conversation, gathers the useful details, and turns them into organized Resolv work.
Do customers call and text a real phone number?
Yes. Each activated shop gets a dedicated number customers can call or text, giving them one simple front door and your team one organized place for what happens next. The starred number on this page is illustrative until the public demo line opens.
What happens after a call or text?
AI Dispatch captures the customer, job, urgency, scope, and timing details. Resolv can then organize the job, support the proposal, and carry the work into rebate, permit, and warranty filing.
What are Resolv Callbacks?
Resolv Callbacks lines up useful customer follow-ups from open jobs, including quiet estimates, upcoming visits, rebate updates, and recent installs. Your team reviews the stack before anything goes out.
Can my team make the callback instead of the AI?
Yes. For each suggested callback, your team can have the AI call from your shop number, skip it, rewrite the reason for calling, or call the customer personally. Nothing goes out until your team approves it.
Can AI Dispatch qualify requests and schedule in Resolv?
When Resolv scheduling is configured, AI Dispatch can qualify the request and schedule it in Resolv. Otherwise, it captures preferred timing for your team to confirm. Connected schedule context helps keep the handoff organized.
How is this different from another AI receptionist?
The difference is what happens next. AI Dispatch does more than answer or route a conversation: it starts a Resolv workflow that can move through job setup, proposals, rebates, permits, warranties, and ongoing follow-up.
Why is Resolv offering an AI phone service?
Because the front office and back office work better under one roof. Resolv can communicate with customers, bring more opportunities into the shop, collect what is needed, and keep the rebates, permits, and warranties behind those jobs moving.
Does it work with ServiceTitan or Housecall Pro?
With a configured connection, Resolv works alongside ServiceTitan and Housecall Pro, using available customer, job, and schedule context to keep the next steps organized.
Can it answer after hours or in Spanish?
Yes. AI Dispatch can be configured to handle calls and texts after hours, answer in English and Spanish, and adapt to additional caller languages for your shop.
How can Resolv help my shop make more money?
Answer more opportunities, bring quiet estimates back into conversation, follow up faster, and surface potential incentives in proposals. The goal is simple: help you win more good work while Resolv keeps the paperwork moving.
Where do AI Playbooks fit?
AI Playbooks are the follow-through layer behind GSD: estimate nudges, photo requests, invoice reminders, and other repeatable office work that should keep moving even when your team is busy.